OUR VALUES
Palace Family
The employees at Badrutt’s Palace Hotel form part of the Palace family and are therefore regarded as the ambassadors of the company.
Respect, honesty, trust, appreciation, discretion, pride and loyalty are the attributes that we associate with this value.
We conduct ourselves in accordance with these values in our management and everyday duties in the hotel.
Service
Badrutt’s Palace Hotel is synonymous with excellent service.
It is our driving ambition to ensure that every guest enjoys an extraordinary experience with us.
Our teams as well as all our individual employees set themselves the task of addressing every client need and request on a unique and individualised basis and fulfilling them at the highest and most professional level.
Quality
Quality is our heritage, which is based on a unique history, imposing »hardware« and a long-standing culture of quality.
We constantly strive to improve ourselves and to ensure that our skills always meet the expectations of our clientele.
We encourage our employees to engage in further professional development in order to fully exploit their potential in their specialist areas.
Tradition
Badrutt’s Palace Hotel is a company steeped in history. We uphold our responsibility to our heritage, since it is this heritage that defines our uniqueness in the international luxury hotel sector.
We respectfully combine the hotel’s traditional values with the demands of contemporary life.
Responsibility
Badrutt’s Palace Hotel observes valid laws and regulations. We treat our shareholders, employees, suppliers and partners fairly and responsibly. Environmental aspects are important to us, we are committed to environmentally friendly behaviour.
We expect all our employees to respect these rules and to behave in accordance with them.
We encourage our employees to take on responsibility, since this cannot be delegated!
Innovation & Pioneering Spirit
We believe it is a management task to encourage further education and development in order to promote innovative processes at all levels.
We aim to position ourselves as a »modern house of tradition« in all areas.